Organizational effectiveness · Workforce development

Helping government and nonprofits work better.

I help organizations develop their people, improve how work gets done, and put plans into practice. My work spans learning, organizational change, public accountability, and practical AI adoption.

Shawn Martell

Federal consulting director.
Former city councilman.
Educator and union leader.

I bring those perspectives to work that affects employees, communities, and the people who depend on public services.

19 years
Across public service, education, and consulting
$12.5M+
Cumulative federal contract value directed
6 federal agencies
Workforce, learning, and organizational improvement

Selected work

What that looks like in practice.

Workforce strategy, learning across agencies, and lasting public accountability.

View all work

Federal workforce development

A workforce strategy for data science

I designed a Center of Excellence roadmap connecting data-science skills with defined roles, career paths, and coordination across a large federal agency.

My role
Strategy and design lead
Result
Roadmap for a 30,000-person workforce, with 11 defined roles.
Workforce strategyOrganizational design

Municipal governance

Public accountability through FAIR

I authored and helped implement Bethlehem's recurring public review of economic development incentives, giving council and residents a consistent way to examine results.

My role
Legislative author and committee chair
Result
Nine programs brought into a public review process that continues beyond my council term.
Public accountabilityGovernance

Federal learning and knowledge sharing

Sharing lessons across agencies

I took over an agency pilot and expanded it into a recurring learning program where federal practitioners shared lessons and tools others could use.

My role
Program leadership and expansion
Result
20+ sessions reached 2,100+ employees across 171+ organizations.
Knowledge sharingPractitioner learning

Full case studies require an access code, included in my applications. Request access.

AI adoption & learning

Making AI useful in everyday work.

I develop adoption frameworks, embed AI in workflows, and support teams as they learn to use it.

My team's work includes foundational AI learning and the AI Accelerator. I also support AI use in professional development, team procedures, and client learning.

Explore my AI work